Thursday, May 14, 2009

Letter to the CEO

Dear Robert H. Bezanson, President and CEO of Cox Health
Kim Day, St. John's Health System President / CEO:

My Dad always told me that “the squeaky wheel gets the grease”. I remember thinking—oh Dad, how cliché! But I am willing to put this theory to work.

Squeak! Squeak! Squeak!

I have four words for Cox and St. John’s hospitals—Urgent Care Cancer Clinic. Yes, it’s me again—and I will keep this squeaking up until there is progress for cancer patients in Springfield.

I am very excited to see progress in constructing a new Emergency Room at Cox South, and it sounds like Cox hospital has given very serious thought about expanding and improving its ER facilities. The O’Reilly Cancer Center is a gift and a blessing. It appears that both organizations are addressing many needs in the new facilities, but there is still one glaring omission. We are still lacking a place for Cancer Patients to receive urgent and emergency care. Even a designated room in the ER area would be a step in the right direction.

This is not rocket science. An Urgent Care Cancer Center is feasible. Please don’t tell that cancer patient who needs urgent care at 2 a.m., or the cancer patient who has just been sent to the ER because the oncologist office is full, that a 24/7 cancer clinic isn’t needed. Please don’t tell them that the CEO is hard to get a hold of to discuss such needs. Please don’t tell them that it just isn’t in the budget. By all means, please don’t tell them that it will just take time.

We need Urgent Care for Cancer Patients. We need Urgent Care for Cancer Patients. We need Urgent Care for Cancer Patients. Squeak, Squeak, Squeak…

Very truly yours,

Holly L. Melton, Founder
Jeffrey A. Melton Urgent Care Cancer Foundation

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